Refund and Conditions

1/ Tour cost:

All rates shown on the website for tours, flights, train tickets, hotels and car rental are quoted in US dollars and per person. Tour costs and what inclusion/exclusion are listed on the itinerary for each tour.

2/ Confirmation bookings:

Upon receipt of your request, we will check and inform you about availability and we will reply it within 12 hours. Your booking is considered confirmed when we receive your acknowledgement.

All services require a deposit from 30% to 50% of the total amount. The deposit will confirm your booking.

3/ Deposit:

All services require a deposit from 30% to 50% of the total amount. The deposit will confirm your booking.

4/ Cancellations:

In the event of cancellation, we will not impose any charges, as we strive to provide the best service and experience to our customers. However, if hotels or transportation contractors apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our reply upon demand.

All cancellation must be informed in writing either by email or fax, should be made at least 7 days before the departure date for free.

5/ Children policy:

• Children under 3 years old: Comes free of charges
• Children from 3-5 years old: 50%
• Children from 6-8 years old: 75%
• Above 8 years old: fully charged